Before sending us a message, please check out the FAQ below in case we have listed the answer to your question!
Do you ship worldwide?
Simple answer - yes! We can send all parts listed on our shop anywhere in the world. While we can send anything from coilovers to wheels to all countries via speedy air freight, larger aero parts (body kits etc.) might need to be sent by sea freight.
How long will my order take to arrive?
There are many factors that will affect how long it will take your order to arrive. Many of the parts that we offer are custom, made-to-order items that are manufactured to your exact specifications. Once your order has been placed, we will contact you to advise you of the manufacturing ETA.
On the contrary, we stock most smaller items and merchandise at our office and these are usually available for immediately dispatch. All orders are dispatched from our UK-based office.
Do I need to pay import duties & taxes?
We are a VAT registered company (VAT ID GB266945850). If you are a customer or business customer based within the UK, you will need to pay VAT. If you are a customer or business customer based outside of the UK, you do not need to pay VAT.
Prices on our website are displayed excluding VAT, unless they specifically state "inc VAT" (including VAT). Our website uses IP address monitoring to determine if you are shopping from a country that requires the payment of VAT and will adjust the display settings of our prices according to the location from which you are accessing our website. You will be billed according to the VAT requirements of your chosen shipping location.
If your order is being delivered within the UK, you will not be liable for any import duties and taxes as these are already included within the prices displayed when placing your order.
Brexit update for EU customers - some items might be liable for import duty, tariffs or taxes once they arrive from STREET TRACK LIFE LTD at your EU shipping address. However, this does not apply to all items, for example, products manufactured in the EU or UK. Where possible, we will notify you if a particular product is manufactured in the EU or UK. All local taxes and import duties are subject to the shipping company and local authority's discretion and STREET TRACK LIFE LTD is not liable for any charges incurred.
If your order is being delivered to USA/Canada/Australia/New Zealand or other countries outside of the EU, you might be required to pay local taxes and import duties. This is common practice and the amount owed is calculated in accordance with the value of your goods. All local taxes and import duties are subject to the shipping company and local authority's discretion and STREET TRACK LIFE LTD is not liable for any charges incurred.